Academic Software

After extensive input and consultation with students, faculty, and the University Senate, the Information Technology Division will transition students to the Google Suite (G Suite) for university email and collaborative tools. Migration will begin on July 3, 2020, with SDSU Gmail accounts expected to be available by July 6.

During the migration period, students can continue to access the legacy email system from Microsoft to send and reply to email. After the migration is complete, the IT Division will establish automatic email forwarding from students’ Exchange/Outlook accounts to the new SDSU Gmail accounts to ensure that emails continue to be received. This access will be supported for the next calendar year.

With G Suite, students will be able to communicate and collaborate more effectively with fellow students and faculty members. This platform will also provide a secure space for scheduling meetings and sharing content.

Please note that while G Suite will be the primary platform for student email, contacts and calendars, SDSU will continue to use the Microsoft Office portal for changing passwords, accessing Single Sign On (SSO) applications, and providing Microsoft Office software to download.

For more information and resources please visit our Google G Suite for Students page.

Office 365 is licensed for use on up to 5 computers per Student. Log into SDSU's   Office 365 Portal   with your SDSUid credentials, and click on the button labeled "Install Office" to begin the download. For printable guides with useful tips, shortcuts, and screenshots, visit the   Office Quick Start .

SDSU students are eligible to install other Microsoft software applications like Project Professional, Visio Professional, Visual Studio Enterprise, Windows 10, SQL Server 2019 Developer, and more with their SDSUid. To start, sign in with your SDSUid at   Microsoft's Azure Dev Tools   for Teaching page. If you haven’t already, you will be prompted to create a Microsoft Azure account. After you have created your Azure account, look for the “Software” link under “Learning resources” for the full list of available software titles.

Current SDSU students are eligible to use Adobe Creative Cloud with a valid SDSUid. Visit our Adobe Creative Cloud page to learn how to obtain and install Adobe Creative Cloud on your devices.

Note: Temporary, at-home access to Adobe Creative Cloud desktop apps will end on July 6th, 2020.

If you are a graduating student, go to graduation.adobe.com to learn how to transfer your Adobe Creative Cloud files from your SDSU account to a personal account.

Accessing SDSU Resources and the Internet

You will need an active SDSUid to access most campus applications. For assistance with your SDSUid, contact the LIbrary Computing Hub above or visit the   SDSUid information page .
Your SDSUid gives you access to the SDSU’s eduroam wifi network. For information on setting up eduroam access, visit the   Eduroam Information page .
The Economic Crisis Response Team (ECRT) maintains and regularly updates a list of discounted internet rates for students, from AT&T, Cox, and more.
Students can remotely connect to a computer in many of the campus computer labs and utilize the installed software applications. For instructions on how to remotely connect to a campus computer lab, visit the Remote Computer Labs help page, to browse the available remote computers on campus, go to the SDSU Remote Labs.

Site: zoom.sdsu.edu

Zoom is the SDSU-supported platform for audio-video conferencing. All SDSU students are eligible for a free Zoom Pro account with their SDSUid. Please do not use a free Zoom account as it lacks the full functionality of a Zoom Pro account. Zoom works with Windows, Mac, iOS, Android, Blackberry, and Linux, and allows users to connect via video, audio, and/or screen sharing remotely from any location.

The quickest and easiest method to set up your Zoom Pro account is to go to the SDSU Zoom site, login with your SDSUid, and follow the provided directions.

If your instructor is using Zoom, then they will provide a clickable Zoom invitation link via email, Blackboard or Canvas, etc. You can learn more about joining a Zoom meeting and how to use the audio, video, and chat controls. Note that if your instructor enables additional non-verbal feedback for the Zoom meeting, then clicking on the “Participants” icon at the screen bottom will produce a pop-up window where you can raise your hand, respond yes/no, etc.

For additional help with Zoom, you can explore the broader library of short Zoom video tutorials or the entire Zoom Help Center.

Zoom is a two-way web conferencing tool: If using audio, strive to find a location with minimal background noise and mute yourself when not speaking. If using video, ensure that you and your surrounding area are presentable, especially in case the video is on by default!


If you have limited access to the SDSU virtual environment because of economic conditions, then please go to the Economic Crisis Response Team website, click the “Click Here to Request Assistance” button, and provide your details in the “Other” category.

Technical Support for Students

The Library Computing Hub provides student technical support for all of the tools on this page as well as the tools listed in Virtual Courses.

You can contact the Library Computing Hub in multiple ways:

Current virtual operating hours (subject to change) for the Library Computing Hub are:

  • Fall 2020
    Mon-Thu:  8am-7pm
    Fri:  8am-5pm
    Sat-Sun:  noon-6pm

For more information, visit the Library Computing Hub website .